# Sample Empathy & Social Business Canvases

## Empathy Canvas – How to Think About Each Section

<figure><img src="/files/2UKIudy0FfvTa3ZHVYpB" alt=""><figcaption></figcaption></figure>

#### 1. How did I connect emotionally with my family?

Think about:

* Which family member affected you the most?
* Did you feel worry, hope, frustration, pride, or comfort?
* Was anything surprising or uncomfortable?

👉 *Focus on feelings, not facts.*

***

#### 2. What responsibilities did I see my family handle?

Think about:

* Who worked and how?
* Who took care of children, elders, or the household?
* What responsibilities started early in life?

👉 *Notice daily effort, not just jobs.*

***

#### 3. Socio-economic conditions that shaped this life

Think about:

* Income level and job security
* Access to school, healthcare, transport, technology
* Whether choices were limited or flexible

👉 *Describe conditions, not judgments.*

***

#### 4. What thoughts or worries did my family have?

Think about:

* What were they most anxious about?
* What were they hopeful for?
* What decisions felt risky?

👉 *Imagine what they talk about at night.*

***

#### 5. How did the family respond to challenges?

Think about:

* Did they adapt, struggle, support each other, or give up?
* Did money, community, or luck help?
* Were solutions short-term or long-term?

👉 *Focus on responses, not outcomes.*

***

#### 6. What pressures came from outside the family?

Think about:

* School systems, jobs, government, society
* Expectations, competition, discrimination, or instability

👉 *What was outside their control?*

***

#### 7. What emotions stood out during key moments?

Think about:

* Big events (illness, exams, job loss, success)
* Small moments (meals, celebrations, failures)

👉 *Real empathy lives in small moments.*

***

### 🎯 Key Message for Students

> There are **no right or wrong answers**.\
> This canvas is about **observing, feeling, and reflecting**, not judging or fixing.

***

## How to Use the Social Business Canvas

<figure><img src="/files/7wFGojyprvqklYkJfRbp" alt=""><figcaption></figcaption></figure>

***

### 🧠 Key Resources

**(What do we need to start?)**

Think about:

* People: skills, volunteers, mentors
* Money or materials
* Space, tools, permissions

✔ Ask yourself:

* What is the **minimum** we need to begin?
* What do we already have vs what we must arrange?

✖ Avoid:

* Listing everything you *wish* you had

***

### 🔧 Key Activities

**(What will we actually do?)**

Think about:

* The **main actions** your team will take
* What happens **first**, then **next**

✔ Ask yourself:

* If someone followed these steps, would they know what to do?

✖ Avoid:

* Vague words like *“help”, “support”, “improve”* without actions

***

### 🛠 Types of Intervention

**(How are we creating change?)**

Choose **one main type**:

* Product
* Service
* Campaign
* Workshop
* Policy idea

✔ Ask yourself:

* What form does our solution take in real life?

✖ Avoid:

* Selecting multiple types unless clearly needed

***

### 🎯 Segments

#### Beneficiary – *Who is helped?*

Think about:

* Age group
* Location
* Specific problem they face

#### Customer / Supporter – *Who supports or pays?*

Think about:

* Schools, NGOs, donors, community, government

✔ Ask yourself:

* Who directly benefits?
* Who makes this possible?

✖ Avoid:

* Writing “everyone”

***

### 💡 Value Proposition

**(Why does this matter?)**

#### Social Value

Think about:

* How does life improve for the beneficiary?
* What problem becomes smaller?

#### Impact Measure

Think about:

* What can be **observed or counted**?
  * Attendance
  * Health improvement
  * Usage
  * Behaviour change

✔ Ask yourself:

* How will we know this worked?

✖ Avoid:

* Big claims without proof

***

### 🤝 Partners

**(Who can help us?)**

Think about:

* NGOs
* Schools
* Community leaders
* Local businesses
* Government bodies

✔ Ask yourself:

* Whose support or permission is essential?

✖ Avoid:

* Listing partners just to sound impressive

***

### 📣 Channels

**(How will we reach people?)**

Think about:

* Schools
* Community meetings
* Social media
* Events
* Word of mouth

✔ Ask yourself:

* Where do our beneficiaries already listen or gather?

✖ Avoid:

* Choosing channels you cannot realistically use

***

### Final Student Reminder&#x20;

> This canvas is about **clear thinking, not perfect ideas**.\
> Simple, realistic plans are better than complex, unrealistic ones.

***


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